Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a versatile wooden setup from 3BAO that expands your small pet’s living space for climbing, resting, and exploration. The large platform pairs with a connecting tunnel ladder, inviting hamsters to peek in, wander, and make use of cage real estate without feeling crowded.
Crafted from natural wood with smoothly sanded edges, this attractively simple design is meant to be both functional and easy to clean. The generous dimensions suit many common hamster habitats, letting your pet move freely between levels and hidden nooks.
The 2-piece set includes one large wooden platform and a 3-in-1 tunnel ladder with shelter, offering flexibility for different cage layouts and play styles.
Q: What is included in the 2-piece set?
A: One large wooden hamster platform and a 3-in-1 tunnel ladder with shelter.
Q: Is this toy safe for small pets and easy to clean?
A: Yes. It uses natural wood with smooth edges and is simple to wipe down after play.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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