Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Airpanda’s 4-step dog stairs offer a thoughtful blend of comfort, stability, and practicality. Crafted for small and medium dogs (and even cats), these steps help your furry friend reach beds, couches, or chairs with less strain and more confidence. The surface is soft to the touch, inviting gentle climbs, while the sturdy construction provides steady support as your pet navigates each step.
Designed to adapt to a range of furniture heights, the stairs come in three practical options: 3-step (approximately 15.7 inches), 4-step (approximately 17.7 inches), and 5-step (approximately 22.4 inches). This selection makes it easier to pair the stairs with sofas, medium beds, and high beds, reducing the gap your pet must bridge and offering a comfortable climbing experience.
The steps are built with 30D high-density foam for reliable support and a balanced, snug feel under each paw. A non-slip bottom helps keep the structure in place as your pet climbs, promoting a sense of safety during use.
The stairs arrive vacuum-packed and require 48–72 hours to fully expand before first use. The cover is removable and machine-washable, making cleaning simple. Note that the foam itself is not machine washable, but the cover can be cared for in a washing machine.
Whether welcoming a new puppy or supporting an aging companion, Airpanda Dog Steps offer a practical solution for safer, more independent moments throughout the day. Use them as part of your routine to help your pet reach favorite resting spots with less effort, while keeping furniture protected and paws comfortable. The combination of a non-slip foundation, supportive foam, and easy-care materials makes these steps a thoughtful addition to households with pets of all ages.
Q: What height options do these Airpanda Dog Steps offer?
A: They come in 3-step (15.7 in), 4-step (17.7 in), and 5-step (22.4 in) heights to fit different furniture.
Q: How should I clean and maintain the steps?
A: Remove and machine-wash the cover; the foam is not washable. Allow 48–72 hours for full expansion after unpacking.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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