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30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Amazon Basics Portable Soft Pet Crate Carrier Kennel in a classic black finish. It offers a lightweight, soft-sided space designed for small to medium dogs up to 50 lb, suitable for car trips, vet visits, or simple at-home containment. The fabric feels comfortable to the touch, and the interior presents a contained area that can make outings feel more orderly. This crate blends everyday practicality with pet-friendly comfort.
The crate offers thoughtful ventilation with well-placed mesh panels that promote airflow while letting your pet observe surroundings. A soft fleece pad adds cushioned comfort for naps and quiet resting, and the fabric is durable enough to withstand daily use. Pockets provide handy storage for small essentials during travel or visits away from home.
Designed with on-the-go lifestyles in mind, this crate features a comfortable top handle and an adjustable shoulder strap for carrying options. When not in use, it folds flat for compact storage in a car, closet, or travel bag, helping you keep living spaces organized while still offering a dedicated space for your pet.
To help you choose the right size, measure your dog from nose to base of tail while standing and from the top of the head to the floor. Add about four inches to each measurement to confirm the optimal crate height and length for comfortable standing and turning around. This crate is suitable for dogs up to 50 lb and under 26 x 17 inches (LxH).
Care is straightforward: spot clean as needed and wash the fleece pad in a washing machine when necessary. The fold-flat design supports convenient storage between uses, trips, or daily routines.
In summary, the Amazon Basics portable soft crate combines practicality with comfort, delivering a versatile containment option that can support everyday travel, short trips, and home convenience without sacrificing ease of use or reliability.
Q: What size pets is this crate appropriate for?
A: Suitable for dogs up to 50 lb; measure nose-to-tail and head-to-floor, then add about 4 inches to confirm space.
Q: Is the fleece pad removable and is the crate easy to clean and store?
A: Yes—the fleece pad is machine-washable, and the crate folds flat for compact storage between uses.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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