Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Arf Pets Cooling Mat is a self-activating gel pad designed for dogs who deserve a calm, cool surface on warm days. The solid-gel core responds to body heat and delivers steady cooling without water, electricity, or refrigeration. A typical session lasts up to three hours, and when unused, the mat recharges in about 15 minutes, so it's ready for the next relief period.
The pad is made from 100% non-toxic, lab-tested materials so you can place it on beds, crates, kennels, or car seats with confidence. Its minimalist, wipe-clean surface keeps daily use straightforward in busy homes.
Use it at home on a dog bed, inside a crate, or layered over another surface for added chill. The mat is light enough to move between rooms or take on trips, and its 20 by 30 inch surface suits small to medium dogs up to 25 pounds.
Note: This is a cooling accessory designed for comfort in typical conditions. Real-world results can vary by dog and environment, but many pet parents appreciate the convenience of a ready-to-use cooling option.
Q: What surfaces can the Arf Pets Cooling Mat be used on?
A: It works on beds, crates, kennels, and car seats thanks to its self-activating gel core.
Q: How long does the cooling last and how is it recharged?
A: Cooling lasts up to 3 hours and recharges after about 15 minutes of non-use.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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