Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
On hot days, a cool surface can help your dog feel more at ease. The Arf Pets self-cooling mat is designed to stay cool and recharges automatically, delivering up to three hours of relief without batteries or power outlets. This makes it a versatile choice for kennels, crates, and beds at home or on the go.
Thoughtful design blends comfort with practicality. The mat uses a durable liquid gel that remains flexible and cushions joints, while the surface stays gentle to the touch. The non-toxic, latex-free material is safe for animals, adults, and kids, giving you peace of mind in shared spaces.
Clean with a damp cloth and mild soap; wipe dry and store flat when not in use. The mat’s flexible gel design maintains shape over time, offering reliable cooling on demand. While individual results vary, many guardians appreciate having a cool, reassuring space for their dogs on warm days.
Q: How does the Arf Pets self-cooling mat work?
A: The cooling mat contains a liquid gel that stays cool with body heat and recharges automatically, offering up to three hours of relief.
Q: Is the mat safe for pets and households with kids?
A: Yes. It is non-toxic and latex-free, designed for pets, adults, and kids, and wipes clean for quick maintenance.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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