Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Refresh your pet’s drinking water with BalimoPet’s Cat Fountain replacement kit. This 12-filter + 12-sponge set is designed to work together, helping water look clearer and smell fresher so your cat stays hydrated with confidence.
Compatibility: Official BalimoPet filters fit the BalimoPet Cat Fountain. Note: other brands may not be compatible with the stainless steel version of the fountain.
The kit uses three filtration stages: activated carbon reduces odors, ion-exchange resin targets metal ions, and cotton filters out fine particulates. The result is water that looks cleaner and tastes milder to many cats and small pets.
BalimoPet offers 24/7 customer support. If you have a question or need guidance, their team is ready to help you keep your cat’s hydration hassle-free.
Q: What does this replacement kit include?
A: This kit includes 12 replacement filters and 12 replacement sponges for BalimoPet Cat Fountain.
Q: How often should I replace the filters and soak them before use?
A: Soak each filter for 5 minutes before first use, and replace every 2 weeks for best performance.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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