Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Bark2Basics Naked D-Mat Dog Conditioner is designed for sensitive coats, offering a fragrance-free and color-free formula that softens and nourishes without overpowering aroma. Crafted in the USA with naturally derived ingredients, this professional-grade conditioner aims to support comfortable grooming from bath time to post-brushing.
The Naked D-Mat formula prioritizes a clean scent and smooth texture, making it a suitable choice for pets with sensitive skin or for owners who prefer a neutral grooming routine.
The conditioner helps loosen tangles and mats and reduces static, easing brush-out sessions and daily maintenance.
Used by grooming professionals worldwide, this concentrate is designed to deliver consistent results in salons and at home. It is safe for use on cats when directions are followed.
The product is a 16:1 concentrate. Dilute 16 parts water to 1 part conditioner, or apply at full strength if desired. 16:1 yields up to 16 gallons of finished conditioner per gallon concentrate.
Made in small batches to ensure quality, Bark2Basics commits to cruelty-free, soap-free, and biodegradable formulas that align with responsible grooming routines. The product will not wash off flea and tick topical products if used as directed.
Q: Is Bark2Basics Naked D-Mat safe for cats?
A: Yes. The fragrance-free, color-free formula can be used on cats when directions are followed.
Q: How should I dilute the conditioner for use?
A: Dilute 16 parts water to 1 part conditioner, or use full strength if preferred.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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