Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for hot days and busy households, the BECROWM cooling mat uses a newly developed hypoallergenic fabric composite that remains breathable and cool to the touch. The fabric works passively—no electricity, no water—providing a steady surface that many pets instinctively seek after play or a long walk.
The interior construction is designed to distribute cooling across the surface, helping pets settle into a relaxed posture. The result is a resting spot that can feel refreshing and reassuring during peak summer hours.
Soft, skin-friendly, and reversible, the mat features a Dutch velvet bottom that adds plush comfort. In one orientation you get a smooth top layer that feels cool and silky; flip it for a warmer, more traditional feel in cooler seasons. The fabric is gentle on sensitive paws and coats and stands up to daily use.
From the living room floor to a pet bed or sofa, this mat is designed to be versatile. It also travels well: place it on a car seat for a road trip, or use it in hotels or temporary setups to give pets a familiar resting place while away from home. When not in use, its foldable design makes storage simple and compact.
Maintenance and care
With its thoughtful materials and practical design, the mat offers versatile cooling options for furry friends. While results may vary by pet, many households appreciate the comfort and convenience on hot days. For best results, place the mat where your pet already likes to rest and introduce it with a few positive cues.
Q: Is this cooling mat suitable for both dogs and cats?
A: Yes. It is designed for both dogs and cats and uses self-cooling fabric that works without electricity.
Q: Can I wash the mat in a washing machine?
A: Yes. It is machine washable for easy cleanup after pet use.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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