Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Bestio heated outdoor cat house is designed for outdoor cats, feral or stray companions, offering warmth and shelter without compromising durability. Its five-layer insulation and a waterproof outer shell work together to block cold air while resisting wind and rain. An elevated 5-inch bed base keeps paws off damp ground, while a one-way escape door adds a safety feature that cats can use in emergencies. Thoughtful touches like a detachable bed base and a ground-anchored construction make this shelter feel secure and ready for real-life use.
Inside, a UL & MET dual-certified heating pad delivers steady, even warmth. The LCD controller lets you adjust temperatures from 80°F to 130°F and schedule switch-on times from 1 to 24 hours. A permanent ON option provides convenient, extended warmth when needed. Important note: turn off the pad promptly after use to manage energy and keep the space comfortable for your pet.
Fibreglass tube supports reinforce the structure to resist strong winds and impacts, while the waterproof outer shell blocks rain and cold air. The design suits outdoor use for a variety of animals, including cats and other small companions, by providing a dry, secure space even in challenging weather.
The elevated bed base is detachable and breathable, giving you a versatile space that also serves as a cool resting spot in warmer months. Ground pegs help stabilize the shelter on uneven ground. Velcro fasteners enable tool-free assembly, and a machine-washable cotton cover makes cleaning simple. If you ever need help, the Bestio after-sales team is ready to assist.
With a footprint of 21x13x17 inches, this shelter fits patios, porches, and sheltered corners where outdoor cats can retreat from wind, rain, and cold. The combination of insulation, a warm internal environment, and a sturdy construction makes this an appealing option for caregivers and outdoor-loving pets alike. Always refer to the installation manual for step-by-step setup and keep in mind that performance can vary with location and weather conditions. Our team is on hand to answer questions and help you optimize placement for your outdoor space.
Q: What makes Bestio's Outdoor Cat House suitable for harsh weather?
A: Five-layer insulation, a waterproof outer shell, and an elevated bed base help keep outdoor cats warm and dry.
Q: How does the heating system work and is it safe for pets?
A: It uses a UL & MET dual-certified heating pad with IP68 protection and adjustable warmth; remember to switch off after use.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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