Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Discover the Cat Craft Floor-to-Ceiling Cat Tree, a five-tier tower that grows with your space and your cats’ curiosity. Designed to reach from floor to ceiling, it unlocks vertical exploration while keeping your floor clear for play and movement. Perfect for households with multiple felines, it provides distinct perches, a cozy hammock, and engaging toys to help busy cats stay entertained.
With a clean, modern silhouette, this tall cat tree blends into living rooms, bedrooms, or sunny corners while offering a robust playground that encourages climbing, lounging, and scratching. The design emphasizes flexible use in apartments and small homes, where vertical space is a premium and every inch counts for your cats’ enjoyment and comfort.
Ceiling-mounted use only. Measure your ceiling height and follow the included steps for a secure fit. The recommended range is 8.16 to 9.1 feet. To install, slowly rotate the top extension until it contacts the ceiling, then tighten until the pole is firmly pressed and doesn’t move. For daily care, wipe surfaces with a damp cloth and inspect the top mount periodically to maintain stability.
Q: Is the Cat Craft Floor-to-Ceiling Cat Tree suitable for large cats?
A: Yes, reinforced columns and a secure ceiling mount provide stability for larger cats up to 15 lbs.
Q: How do I install the ceiling-mounted tower?
A: Measure your ceiling height, rotate the top extension until it contacts the ceiling, then tighten securely.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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