Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Economically priced yet built to last, the Cat Mate 2-Way-Locking Cat Flap (304) blends a durable polymer frame with a brush-sealed, magnetically closed flap. It’s designed for small to medium cats and performs well with screen doors, UPVC panels, and wooden doors. The two-way lock provides flexible control, letting your cat come and go or enabling you to lock the flap entirely when needed. The combination of solid construction and thoughtful design aims to reduce drafts while keeping the flap quiet in daily use.
An installation manual with a printable guide is available on the listing. Look under Safety Documents for step-by-step instructions to help you fit the flap neatly into your door.
Q: Is this flap compatible with UPVC doors?
A: Yes. It self-lines up to 13 mm thick and fits UPVC, metal, and wooden doors.
Q: Does the flap help reduce drafts?
A: The brush-sealed flap with magnetic closure provides weather protection and quiet operation.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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