Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Stray pets can be a real concern for homes with indoor cats. The Cat Mate 4-Way-Locking Electromagnetic Cat Flap with Exclusive Collar Magnet Access is designed to offer a discreet, dependable solution that fits cleanly in UPVC, wood, or wall openings. Your cat wears a small magnet that doubles as an identification tag, allowing quick entry for magnet-enabled cats while helping to deter other animals from re-entering behind them. The result is a smoother daily routine, where the focus stays on your cats’ comfort and safety rather than door-time logistics.
For households with more than one cat, the system provides clear, conflict-free access management. The magnet-based entry supports rapid re-entry for magnet-equipped pets, while allowing any animal to exit. The weatherproof design helps keep drafts and rain out, which can be handy during cooler seasons or wet days. The 60 mm self-lining capacity makes the flap adaptable to a variety of door thicknesses and installation sites, offering flexibility whether you’re fitting a door, a wall, or a panel in a home office or sunroom.
Note: This flap uses a magnet-based identification system and a small electronic circuit. Battery life varies with usage, so plan for regular checks and replacements as needed.
Q: Is the Cat Mate 4-Way Flap compatible with UPVC doors?
A: Yes, it fits UPVC, wood, and walls with a maximum thickness of 60 mm (2 3/8”).
Q: What does the magnet do for entry control?
A: Magnet-equipped cats can re-enter; any animal can exit, allowing controlled access for your pets.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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