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30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Turn unused vertical space into an engaging activity zone for your cat with COOLEX’s 3 Pcs Cat Steps and Perches. This wall-mounted set combines three stepping ledges wrapped in hemp rope, offering a stable grip and a safe path for climbing, jumping, and exploring. The compact design creates a private, elevated play area that encourages activity without crowding your living space.
Designed to be a functional addition to your home, the sequence of steps invites cats to move at their own pace—from ground level to higher perches—while giving them a cozy overlook of the room. The hemp rope texture adds tactile interest and a satisfying scratch-friendly surface for light affection and play between adventures.
Crafted with high-quality heavy-duty particle boards and hemp rope, the system is reinforced with thick metal brackets. This combination offers robust stability and a visually pleasing finish that resists fading over time. The brackets are engineered to reduce wobble, helping the steps stay firmly in place during use.
Each step is rated to support at least 25 pounds, giving your feline friend multiple stepping options to satisfy climbing instincts. In addition to climbing, the set creates a lightweight indoor garden and exercise corridor, giving cats opportunities to stretch, pounce, and observe their surroundings from a safe height.
Pre-assembled ladders and pre-drilled holes on the steps make wall installation straightforward. With clear step-by-step instructions, you can mount the cat climber quickly and securely using basic tools. A thoughtful design minimizes measurement guesswork and helps you achieve a stable mount on most walls.
Made to endure playful routines, the set is built to last with durable materials and a timeless black finish. With proper installation, it can provide ongoing enrichment for your cats for years to come.
Q: What is included in the COOLEX 3 Pcs Cat Steps set?
A: Three wall-mounted steps with hemp rope, pre-drilled holes, metal brackets, and installation instructions.
Q: Is the installation easy or does it require professional help?
A: Ladders arrive preassembled; wall mounting uses basic tools and the included guide.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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