Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The COZY KISS 5-step dog stairs are designed to feel gentle under paw and to sit neatly beside beds or sofas. The curved ramp helps puppies and older pets climb with a more gradual angle, making high furniture feel reachable without forcing strain.
The stairs are intended to lean along the edge of a bed, sofa, or similar furniture, offering a compact ramp that fits in tighter spaces. After unboxing, you may see wrinkles from vacuum compression; these typically relax within 24–48 hours, and a light iron can help smooth the surface if desired.
The stairs use 30D high-density foam to provide a cushioned step with a gentle rebound. The outer cover is corduroy, offering a cozy touch and extra grip for steady footing.
The outer cover is removable and washable, and the fabric includes a TPU waterproof layer for leak protection. The inner foam should not be washed. The bottom features a non-slip edge, and the sides are wear-resistant. A handy back handle makes it easy to move between rooms.
Two layers work well for chairs, three for sofas, four for beds, and five for high beds or cars. Always check your furniture height against the available tiers to confirm compatibility before use.
Q: Is this suitable for large dogs?
A: This model is designed for small and medium dogs; review size and weight guidelines to confirm compatibility.
Q: How do I clean the stairs?
A: Remove the outer cover for washing; do not wash the inner foam; allow the foam to regain shape after unpacking.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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