Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The COZY KISS Wide Dog Stairs are crafted to help pets reach favorite spots like beds and couches with less effort. With a generous width and a curved ramp, the steps offer a comfortable ascent for puppies, seniors, and pets with knee considerations. This unit is designed to stand up to daily use while remaining easy to move between rooms.
Key design elements include a wide surface to accommodate different dog sizes, a soft curved ramp for paw-friendly climbs, and a stable base that helps reduce wobble when your pet steps on or off furniture. After unpacking, expect some wrinkles from vacuum compression; these typically smooth out within 24–48 hours, and a light iron can help flatten the fabric for an even appearance.
The outer cover is made from high-quality corduroy for added stability and soft texture, while the bottom features non-slip nylon to minimize movement on slick floors. The outer cover is removable and machine-washable, making cleaning routine quick and simple. A TPU waterproof layer in the cover adds leakproof capability, helping protect the foam from damp spills. Note that the inner foam should not be washed; keep the foam intact while refreshing the cover.
Designed to be portable and adaptable, the staircase supports different furniture heights through layer-based configuration. Two layers suit chairs, three layers fit most sofas and couches, four layers work for beds, and five layers elevate to high beds or car seating. This flexibility helps you tailor the stairs to your living space and pet’s routine.
If you’re choosing the right setup, measure your furniture height and compare it to the available layer recommendations. The stairs are lightweight for easy relocation, whether you’re transitioning from living room to bedroom or bringing them outdoors for a nap in the sun.
Q: What sizes and how high are the COZY KISS Wide Dog Stairs?
A: The stairs stand 15.7 inches high with 3 steps; you can adjust height using 2–5 layer configurations.
Q: Is the cover washable and is the surface leakproof?
A: Yes, the outer cover is removable and machine-washable; the bottom is non-slip and the surface includes a leakproof layer.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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