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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the CUELAB Large Automatic Dog Ball Launcher, a versatile playmate designed for medium and large dogs. Built to perform in both indoor rooms and outdoor yards, this launcher blends automation with user friendly controls. A quiet motor and thoughtful safety features help keep the moment enjoyable for dogs and their people, without disruption.
Three preset ranges provide flexible launching options: 26-39 ft, 42-59 ft, and 62-78 ft, plus a RANDOM mode for unpredictable bursts that mimic real ball chases. The device runs a 6 second startup self test, then pairs with the remote by holding Launch for 3 seconds. After pairing, you can select mode 1, 2, 3, or RANDOM, with the remote operable up to 30 meters.
The whisper quiet motor stays under 25 dB, minimizing disruption for dogs and neighbors. A built in safety sensor stops the machine in 0.3 seconds if the top is blocked. For manual launches, switch the remote to Sensor OFF. If a ball gets stuck, tilt the unit or wave a hand above the top—never reach inside the shell.
A 6000 mAh rechargeable battery provides over 5 to 6 hours of continuous play on a full charge. The included 9V 2A-3A charging adapter keeps the unit ready between sessions. A tri color LED indicates battery level: red below 25 percent, yellow 25 to 90 percent, green above 90 percent. Note that charging and operation cannot occur simultaneously and a full first charge takes about six hours.
The launcher accepts 2.5 inch ETPU balls (six included), engineered for durability and reduced choking risk. The smooth surface resists dirt and cleans quickly with a rinse under running water. Load one ball at a time through the top slot; launches occur in roughly four seconds. For best results, use outdoors when possible.
Automatic sleep mode engages after 30 minutes of inactivity to save energy. Reactivation is simple via the Distance Setting on the unit, the ON button on the remote, or by cycling the bottom power switch. If the remote is lost, restart from the bottom button and operate via the control panel. Responsive customer support backs the product.
Automated ball launching provides sustained exercise and mental engagement for medium and large breeds, delivering an interactive experience that can be enjoyed in a variety of spaces, indoors or outdoors.
Q: Is this launcher suitable for indoor use?
A: It runs quietly (under 25 dB) and works best in open indoor spaces with room to spare.
Q: What is included in the package?
A: Launcher unit, remote, six 2.5 inch ETPU balls, and the charging adapter.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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