Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items



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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The DeftPet 18L Extra Large Dog Water Fountain delivers a reliable stream of fresh water for big dogs, multiple pets, and busy homes. The generous 18-liter capacity reduces refills, so your pets can stay hydrated between errands and travels without constant attention.
Designed for longevity, the heavy-duty 304 stainless steel body resists scratches and is easy to sanitize. The included large silicone mat catches splashes, protecting floors while doubling as a versatile base for feeding or a simple catchment mat.
The tank and top cover are crafted from premium food-grade stainless steel, built to last and resist rust. The fountain arrives with three replacement filters that refresh the water every 2-3 weeks, helping keep the bowl cool and inviting for pets throughout the day.
Despite its size, the pump runs with near-silent efficiency, preserving a calm living space. A visible water level window lets you check the supply at a glance, while a red alert light signals when water is low to prevent the pump from running dry.
Plug-and-play assembly means quick setup with minimal fuss. The package includes a stainless steel tank, top cover, elbow pipe, pump, and a cleaning brush to help maintain the system. We recommend cleaning the fountain every 3-7 days to keep it fresh.
Q: Is this fountain suitable for giant breeds?
A: Its 18-liter capacity and durable stainless steel body are designed for large and multi-pet homes.
Q: How often should I replace the filters?
A: The three included filters are recommended every 2-3 weeks, depending on usage and water quality.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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