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30-day free returns · Full refund on unused items


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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Diggs Groov Crate Training Aid, a purpose-driven enrichment toy designed for puppies and dogs who feel a bit overwhelmed by crate time or separations. The Lavender variant brings a gentle, soothing visual to your space as part of a comforting routine that supports calm moments.
The core idea is simple: licking can be a naturally soothing activity for many dogs. By guiding your pet to engage with the lick mat, you create a predictable, comforting ritual that may help ease tension during crate periods. This can be especially helpful for nervous first-time crate users or dogs adjusting to new surroundings.
Real-life scenarios exist where a gentle, mouth-friendly activity helps a dog settle into the crate after a busy day. Pair the mat with a dog-safe spread (sold separately) to customize the reward and the pace of the session, turning crate time into a positive routine rather than a chore.
Using the mat with spreads transforms crate time into a reward-based experience. Puppies and adult dogs can benefit from a consistent method that fosters calm behavior and builds a hopeful association with the crate, without coercion or force.
Extended enrichment is possible thanks to the freezer shell, which lets you freeze treats for longer licking sessions. This can help sustain engagement during longer separations or crate time, offering a longer window for your dog to settle in.
Designed for puppies and nervous dogs, this crate enrichment tool supports a humane, reward-based routine. It fits most crates, is simple to insert and remove, and is built to withstand repeated use. While results can vary by dog, many households find it a helpful addition to a broader crate-training plan.
Q: What is the Diggs Groov Crate Training Aid used for?
A: It helps encourage licking to calm dogs during crate time and separation, supporting a positive crate routine.
Q: Is the Diggs Groov Lick Mat BPA-free and dishwasher safe?
A: Yes, it's made from BPA-free, food-grade rubber and is dishwasher-friendly for easy cleanup.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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