Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
EcoBio-Block is more than a rock. It combines mineral-rich, porous volcanic rock with a neutral cement binder to actively interact with tank water, helping absorb pollutants and stabilize water chemistry. The result can be a cleaner, more balanced habitat for freshwater life without relying on constant dosing.
Designed for real tanks, EcoBio-Block works with your filtration to maximize water contact with the rock’s porous structure. The result is a steadier environment that supports stable parameters as aquatics settle into a new routine.
Most tanks show visible results in 2–6 weeks, with some faster responses. Slight cloudiness in the first week is normal as the tank settles in.
EcoBio-Block is designed to be safe for delicate freshwater life and is suitable for starting new tanks, clearing cloudy water, reducing water changes, and minimizing odors. Monitor pH and standard water test parameters during the first weeks as conditions stabilize, and perform a partial water change if anything drifts too far.
The Medium stone is designed for 15–40 gallon tanks, fitting standard 20-, 29-, and 40-gallon community setups. It’s also available in Nano, Nano 2-Pack, Mini, Small, and other configurations. For heavily stocked tanks or poorer starting conditions, consider the next size up or use two stones for faster, stronger results.
Q: What size tanks is EcoBio-Block best suited for?
A: Best for medium tanks around 15–40 gallons; fits standard 20-, 29-, and 40-gallon community setups.
Q: How long does EcoBio-Block last and how is it used?
A: One stone can last up to two years; no weekly dosing or measuring is required—just follow setup steps and monitor water parameters.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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