Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The ECOCEN 11-in-1 Wooden Hamster Cage offers a multi-level home that encourages exploration, nesting, and playful moments in a compact footprint. Measuring about 15.8 by 11.5 by 11.8 inches, this pastoral style enclosure fits comfortably in living spaces while providing distinct zones for digging, resting, and feeding.
Built with upgraded thick wood and HD acrylic panels, the structure combines a natural feel with clear visibility. A 1 cm thick board enhances sturdiness, and a dedicated acrylic panel above the wooden base helps prevent urine seepage. High-definition acrylic sheets keep the interior bright and allow easy supervision from outside the enclosure.
Cleaning is straightforward thanks to a top-opening lid, removable interior stairs and rails, and a removable acrylic plate. The manufacturer provides installation guidance and support, with clear instructions and helpful videos if you need a hand during set-up or use.
Note that the acrylic surfaces come with protective films that should be removed before first use. Optional screws, rubber bands, and anti-jailbreak clips are included to help minimize wear and simplify maintenance. This description focuses on enrichment, safety, and ease of upkeep rather than promising outcomes.
Q: What pets is this cage best suited for?
A: Best for hamsters, dwarf hamsters, mice, and other small pets; multi-level design supports climbing, digging, and nesting.
Q: Is assembly difficult and is cleaning easy?
A: Yes. It includes instructions and videos; top lid opens and parts are removable for straightforward cleaning.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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