Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed to sit snugly against the edge of a bed or sofa, these steps offer a gentle, low-effort path for small and medium dogs to reach a favorite spot. The balance between the soft foam and the sturdy support board provides a stable climb that pets can approach with confidence.
While this listing features the 4-step version for medium beds, EHEYCIGA also offers 3-step and 5-step options. As a rough guide: 3-step stairs suit sofas and beds up to 18 inches high, 4-step stairs fit up to about 23 inches, and 5-step stairs work for beds up to 27 inches. If your bed height falls between, the 4-step is often a versatile pick.
Q: What height are these dog stairs designed for?
A: Designed for beds up to 20 inches high with four steps.
Q: How should I clean and care for the stairs?
A: Remove the cover and machine wash; inner foam should not be washed.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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