Description
xThoughtful design for comfy, safe pet access
The EHEYCIGA Dog Stairs are crafted to sit flush against the edge of a couch, bed, or chair, making it easier for small and medium pets to step up and down with less strain. The foam steps feel cushioned under paws and the compact footprint makes them a convenient addition to any living space. This reliable helper supports daily routines by reducing the need to jump from furniture, facilitating calmer, smoother transitions between surfaces.
Flexible options for different furniture heights
The stairs are offered in 3-, 4-, and 5-step configurations to match your furniture height. The 3-step model is ideal for sofas and low beds up to 18 inches high, while the 4-step version supports heights up to 23 inches, and the 5-step option handles up to 27 inches. If your bed sits around medium height, the 4-step variant may be the best fit to maintain a gentle incline for your pet.
Stability, materials, and a balanced design
Built for everyday indoor use, the stairs combine 30D high density foam with an eco-friendly support board, delivering a stable, supportive surface. The base is designed to feel balanced on typical indoor floors, helping your pet climb with confidence and comfort. The steps are wide enough to provide steady footing while your companion finds its rhythm.
Smart, easy to clean and maintain
Maintenance is straightforward: the cover is removable and washable by hand or machine, making cleanup quick after adventures or snacks. Note that the inner foam is not washable. After unpacking, allow 24–48 hours for the foam to fully expand for best alignment and performance.
Everyday use scenarios and care tips
- Place the stairs against a bed edge for nightly access and daytime lounging by the sofa.
- Fold and store when not in use or collapse into a simple dog bed for short naps.
- Keep the cover clean with regular washing to maintain fresh, inviting steps for pets.
- Check the base for flat, unobstructed floors to preserve stability during climbs.
In sum, the EHEYCIGA dog stairs blend cushioning, stability, and convenient maintenance to support your pet’s daily mobility. While not a medical product, the design aims to offer a practical option for safer furniture access and everyday use.
FAQ
Q: What sizes does the EHEYCIGA Dog Stairs come in?
A: Available in 3-step, 4-step, and 5-step variants to fit different furniture heights; see product options.
Q: How do I clean and care for the stairs?
A: The cover is removable and machine washable; inner foam is not washable. Allow 24–48 hours for foam to expand after unpacking.
Shipping & Return
xShipping Policy
Order Processing Time
At Petlywox, we work to process every pet supply order as quickly and carefully as possible. All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is a delay in fulfilling your order, Petlywox will notify you promptly by email.
Shipping Time
We ship pet products, pet supplies, dog products, cat products, pet accessories, grooming supplies, feeding essentials, toys, beds, collars, leashes, and everyday pet care items across the United States.
- Standard delivery: estimated 3–5 business days after dispatch in most U.S. locations.
- Remote or limited-service areas: delivery may take longer due to distance, carrier routes, weather conditions, or local delivery limitations.
While we always strive for fast and reliable delivery, once a package has been handed over to the carrier, Petlywox is not responsible for carrier delays, weather-related disruptions, incorrect addresses, or delivery issues outside our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. Tracking details typically become active within 24–48 hours after shipment.
If your tracking link does not update immediately, please allow some time for the carrier system to refresh. Your package may already be moving even if the tracking page has not yet been updated.
Shipping Rates
Shipping within the United States is free on eligible orders. Petlywox is committed to offering convenient online shopping for pet owners with reliable delivery and affordable pet care essentials.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location, product availability, and carrier service options.
Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. Petlywox is not responsible for delays, lost shipments, failed delivery attempts, or delivery issues caused by incorrect, incomplete, or inaccessible addresses.
If you notice an address mistake after placing your order, please contact us as soon as possible at petlywox@gmail.com. We will do our best to help, but address changes cannot be guaranteed once the order has been processed or shipped.
Damaged or Lost Packages
If your order arrives damaged, please contact us immediately at petlywox@gmail.com with photos of the package, shipping label, and its contents. We will review the issue and assist you as quickly as possible.
If your package is marked as “delivered” but you have not received it, please check around your property, mailbox, front desk, parcel locker, neighbours, or your local delivery office. If the issue continues, email us and we will help you review the delivery status with the carrier.
International Shipping
At this time, Petlywox primarily ships within the United States. We may expand our shipping coverage to additional destinations in the future.
Pet Product Shipping Notice
Some pet products, pet accessories, grooming items, feeding supplies, or large pet essentials may ship separately depending on product availability, warehouse location, carrier restrictions, or package size. If your order includes multiple items, they may arrive in separate packages.
Delivery time for oversized pet products such as crates, beds, gates, carriers, or large pet accessories may vary depending on carrier handling and local delivery conditions.
Contact
If you have any questions about shipping, tracking, delivery times, pet supply orders, or damaged packages, please contact us at:
Email: petlywox@gmail.com
Website: petlywox.com
United States Contact / Return Address:
Petlywox
1970 Old Cuthbert Rd 250/B
Cherry Hill, New Jersey 08034
United States
- Choosing a selection results in a full page refresh.
