Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The EHEYCIGA Dog Stairs offer a thoughtful, non-slip stepping solution designed for small and medium dogs (and cats) to reach sofas, beds, or chairs with ease. Built with a soft-to-the-touch foam core and a sturdy base, these stairs balance comfort and stability for everyday use in your living space. The design fits snugly along furniture edges, making it a practical addition to rooms where your pet loves to lounge or nap.
Choose the configuration that matches your furniture height. The 3-step variant suits low sofas and beds up to 18 inches high, the 4-step version works well for medium heights (up to 23 inches), and the 5-step option handles higher beds up to 27 inches. This range helps you tailor the stairs to your specific setup without losing space or flow in your room.
Crafted with 30D high-density foam and an eco-friendly support board, the stairs offer a stable climb while remaining portable enough to move between rooms. When not in use, they fold into a compact form, and can even double as a basic resting space for your pet during nap breaks.
Note: This product emphasizes practical, family-friendly benefits. Real results may vary by pet and environment. The stairs offer a stepping option that may help your pet reach furniture more comfortably, without implying guaranteed outcomes.
Q: What heights do the steps accommodate?
A: Available in 3-, 4-, and 5-step configurations for sofas, beds, and chairs from about 18" to 27" high.
Q: How should I clean the stairs?
A: Removable cover is machine washable; foam expands 24–48 hours after unpacking; inner foam is not washable.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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