Description
xEffortless access for pets with EHEYCIGA
The EHEYCIGA Dog Stairs offer a thoughtful, non-slip stepping solution designed for small and medium dogs (and cats) to reach sofas, beds, or chairs with ease. Built with a soft-to-the-touch foam core and a sturdy base, these stairs balance comfort and stability for everyday use in your living space. The design fits snugly along furniture edges, making it a practical addition to rooms where your pet loves to lounge or nap.
Three, four, or five steps — options that fit your furniture
Choose the configuration that matches your furniture height. The 3-step variant suits low sofas and beds up to 18 inches high, the 4-step version works well for medium heights (up to 23 inches), and the 5-step option handles higher beds up to 27 inches. This range helps you tailor the stairs to your specific setup without losing space or flow in your room.
Stable, foldable, and family-friendly design
Crafted with 30D high-density foam and an eco-friendly support board, the stairs offer a stable climb while remaining portable enough to move between rooms. When not in use, they fold into a compact form, and can even double as a basic resting space for your pet during nap breaks.
Practical care for busy households
- Removable, washable cover is simple to clean by hand or in a machine wash cycle, saving time on maintenance.
- Care instructions note that after unboxing, the foam needs 24–48 hours to fully expand before use; inner foam is not washable.
Why pet parents choose EHEYCIGA
- Non-slip balanced base helps pets climb with confidence on indoor flooring.
- Multi-scene utility supports access to couches, chairs, and beds from compact to elevated furniture.
- Foldable design and washable cover simplify storage and cleaning.
Note: This product emphasizes practical, family-friendly benefits. Real results may vary by pet and environment. The stairs offer a stepping option that may help your pet reach furniture more comfortably, without implying guaranteed outcomes.
FAQ
Q: What heights do the steps accommodate?
A: Available in 3-, 4-, and 5-step configurations for sofas, beds, and chairs from about 18" to 27" high.
Q: How should I clean the stairs?
A: Removable cover is machine washable; foam expands 24–48 hours after unpacking; inner foam is not washable.
Shipping & Return
xShipping Policy
Order Processing Time
At Petlywox, we work to process every pet supply order as quickly and carefully as possible. All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is a delay in fulfilling your order, Petlywox will notify you promptly by email.
Shipping Time
We ship pet products, pet supplies, dog products, cat products, pet accessories, grooming supplies, feeding essentials, toys, beds, collars, leashes, and everyday pet care items across the United States.
- Standard delivery: estimated 3–5 business days after dispatch in most U.S. locations.
- Remote or limited-service areas: delivery may take longer due to distance, carrier routes, weather conditions, or local delivery limitations.
While we always strive for fast and reliable delivery, once a package has been handed over to the carrier, Petlywox is not responsible for carrier delays, weather-related disruptions, incorrect addresses, or delivery issues outside our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. Tracking details typically become active within 24–48 hours after shipment.
If your tracking link does not update immediately, please allow some time for the carrier system to refresh. Your package may already be moving even if the tracking page has not yet been updated.
Shipping Rates
Shipping within the United States is free on eligible orders. Petlywox is committed to offering convenient online shopping for pet owners with reliable delivery and affordable pet care essentials.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location, product availability, and carrier service options.
Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. Petlywox is not responsible for delays, lost shipments, failed delivery attempts, or delivery issues caused by incorrect, incomplete, or inaccessible addresses.
If you notice an address mistake after placing your order, please contact us as soon as possible at petlywox@gmail.com. We will do our best to help, but address changes cannot be guaranteed once the order has been processed or shipped.
Damaged or Lost Packages
If your order arrives damaged, please contact us immediately at petlywox@gmail.com with photos of the package, shipping label, and its contents. We will review the issue and assist you as quickly as possible.
If your package is marked as “delivered” but you have not received it, please check around your property, mailbox, front desk, parcel locker, neighbours, or your local delivery office. If the issue continues, email us and we will help you review the delivery status with the carrier.
International Shipping
At this time, Petlywox primarily ships within the United States. We may expand our shipping coverage to additional destinations in the future.
Pet Product Shipping Notice
Some pet products, pet accessories, grooming items, feeding supplies, or large pet essentials may ship separately depending on product availability, warehouse location, carrier restrictions, or package size. If your order includes multiple items, they may arrive in separate packages.
Delivery time for oversized pet products such as crates, beds, gates, carriers, or large pet accessories may vary depending on carrier handling and local delivery conditions.
Contact
If you have any questions about shipping, tracking, delivery times, pet supply orders, or damaged packages, please contact us at:
Email: petlywox@gmail.com
Website: petlywox.com
United States Contact / Return Address:
Petlywox
1970 Old Cuthbert Rd 250/B
Cherry Hill, New Jersey 08034
United States
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