Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The EHEYCIGA dog stairs are designed to tuck neatly against the edge of a bed or sofa, inviting small to medium dogs and even cats to climb with confidence. Crafted in a Graige finish, the 18-inch tall unit balances soft comfort with a dependable base for daily routines, from morning cuddles to evening naps. This multi-step setup makes transitions between furniture surfaces feel natural rather than strained, turning daily living into a smoother, less stressful experience for both pets and their people.
Choose the 3-step model for lower beds or sofas up to 18 inches, the 4-step for heights up to 23 inches, or the 5-step for beds up to 27 inches. Lightweight and indoor-friendly, it moves easily between rooms as needed.
Designed for everyday life, these stairs support gentle transitions for pets, fit neatly against furniture, and offer a tidy, space-conscious solution for homes with multiple rooms. While results vary by pet, many households appreciate the chair-like stability and the option to fold the unit into a compact bed liner when needed.
Q: What sizes are available and what bed heights do they cover?
A: Options include 3-, 4-, and 5-step stairs; 3-step fits up to 18 inches, 4-step up to 23 inches, and 5-step up to 27 inches.
Q: How do I care for the dog stairs and how long until ready to use?
A: The cover is removable and machine washable. After unpacking, allow 24–48 hours for full foam expansion; inner foam is not washable.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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