Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the EHEYCIGA 4-Step Dog Stairs, a thoughtfully designed height-access solution that tucks neatly against the edge of a bed or sofa. With a 20-inch profile and extra-wide steps, small and medium dogs and even curious cats can make their way up and down with confidence. The balanced layout and non-slip surface help create a sense of sturdiness, so your pet can approach bedtime on their terms, without rushing or slipping.
Whether your pet is recovering from a tender moment on the floor or simply prefers a higher resting spot, these stairs offer a comfortable ascent and descent. The 4-step configuration is a versatile choice for mid-height beds, while the 3-step and 5-step variants are available if you need alternatives for different furniture heights.
For best results, remove the foam from its compression bag and allow 24–48 hours for full expansion before first use. The inner foam is not washable, but the cover is machine-washable or hand-cleanable for quick refreshes.
Q: What bed heights do these stairs fit?
A: The 4-step version supports beds up to about 23 inches high, with 3- and 5-step options for other heights.
Q: Is the cover washable and are there any care steps?
A: Yes, the cover is removable and machine washable. The inner foam expands after unpacking and should air out 24–48 hours.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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