Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the EHEYCIGA dog stairs, a soft, supportive path that helps pets reach beds, sofas, and favorite resting spots with ease. Designed to sit along the edge of furniture, these steps create a natural climb from floor to height while staying compact and easy to move between rooms. The combination of 30D high-density foam and an eco-friendly support board offers a balanced feel under paw, aiming to provide steady footing for everyday use.
Ideal for small and medium dogs and even cats, the stairs offer a gentle ascent and descent that can fit into busy routines. The lilac color adds a soft, welcoming touch to any room while staying unobtrusive in a living space.
The 3-step option is best for sofas and low beds up to 18 inches high. The 4-step version suits medium heights up to 23 inches, while the 5-step version is designed for higher platforms up to 27 inches. If your bed sits around 22 inches, the 4-step configuration is often a good match.
For indoor use, the stairs provide a quiet, non-slip option that can help your pet reach resting spots with less jumping. When not needed, the unit folds compactly and can even be repurposed as a simple dog bed.
Q: What height bed is this stair system suitable for?
A: The 5-step model supports beds up to 27 inches high; choose 3-, 4-, or 5-step options based on your bed height.
Q: How do I clean the dog stairs?
A: Remove the cover and wash by hand or machine; the inner foam is not washable. Allow 24–48 hours for foam to expand after unboxing.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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