Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The EHEYCIGA 5-Step Dog Stairs are designed to sit flush against the edge of your bed or sofa, offering a stable path for pets to climb up and down with confidence. The navy finish and compact silhouette fit neatly into most rooms, while the foam core provides a soft, supportive feel underfoot.
Choose the right height for your furniture from three options: a 3-step version suitable for sofas and lower beds (up to 18 inches), a 4-step model for mid-height setups (up to 23 inches), and a 5-step option for higher beds (up to 27 inches). This versatility helps accommodate small and medium dogs, as well as curious cats looking to join the family on the bed.
Use cases: Place the stairs beside a bed, sofa, or chair to help pets step up with less strain, or reconfigure for a snug corner that doubles as a nap perch. The soft, cushioned surface invites exploration, while the sturdy base helps maintain stability during daily routines.
Photos often show terriers or corgis enjoying the ramp; the design supports routine access for aging pets or those with mobility quirks. While not medical gear, many pet owners appreciate the independent access it provides.
Q: What bed heights is the 5-step EHEYCIGA dog stairs suitable for?
A: The 5-step version supports beds up to 27 inches; 3-step covers up to 18 inches; 4-step up to 23 inches.
Q: How should I care for the dog stairs?
A: Remove the foam from its bag and let it expand 24-48 hours; wash the removable cover by hand or machine; inner foam is not washable.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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