Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The EHEYCIGA Dog Stairs offer a practical, foam-based doorway to sofas, beds, and chairs. In a navy finish, these steps blend with living spaces while remaining lightweight and portable, so your pet can reach favorite spots with less jump effort.
Built around a 30D high-density foam core and an eco-friendly support board, the stairs provide a steady, balanced surface on most floor types. The entire unit folds flat, and can even convert into a cozy pet bed when needed, making it versatile for compact spaces.
Choose among 3, 4, or 5 steps based on furniture height. The 3-step model is ideal for sofas and low beds up to 18 in, the 4-step suits heights up to about 23 in, and the 5-step works best for higher beds up to 27 in.
Upon delivery, remove the foam from its packaging and allow 24–48 hours for full expansion before first use. The inner foam is not washable, but the cover is removable and machine or hand washable for easy upkeep.
In daily use, the removable cover simplifies cleaning, and the foam-backed structure emphasizes stability and ease. This makes the stairs a practical option for households with small dogs and cats that enjoy elevated lounging spots without abrupt jumps. The design aims to feel secure rather than rigid, encouraging confident steps while keeping pet safety in mind. Consider how this addition might fit your living space and routine, offering a friendly, possible path to higher favorites without pressure.
Q: What sizes are available and which height should I choose for my furniture?
A: Options include 3, 4, or 5 steps; pick based on sofa or bed height (18–27 in).
Q: How do I clean and care for the stairs?
A: Remove the cover to wash; allow 24–48 hours for foam to fully expand after unpacking.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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