Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
EHEYCIGA presents a practical solution for pets needing a boost to reach beds or couches. Designed with an 18-inch height, this 4-step foam stair supports small and medium dogs as well as cats, blending comfort with dependable stability in a compact, portable form.
Constructed from 30D high-density foam paired with an eco-friendly support board, the stairs balance softness with structural integrity. The non-slip surface and firm incline help pets climb with confidence, while the lightweight shape makes it easy for caretakers to reposition between rooms.
Care and notes: After unboxing, allow 24–48 hours for full foam expansion. The inner foam is not washable, but the cover is machine washable for everyday cleanliness. Always use on a flat, stable surface to preserve balance and safety.
Q: What step options are available and which bed heights do they suit?
A: 3-step, 4-step, and 5-step options; 3-step fits up to 18 inches, 4-step up to 23 inches, 5-step up to 27 inches.
Q: How do I clean and care for the stairs?
A: The cover is removable and machine-washable; foam expands after unboxing; inner foam is not washable; allow 24–48 hours to fully expand.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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