Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
In homes with several feline residents, signs of tension can show up as blocking, staring, or quick chases. FELIWAY MultiCat refills use pheromone-inspired signals to recreate a comforting message that many cats recognize from a nurturing mother figure. With regular use, this approach may help create a calmer, more predictable atmosphere for your cats and your household routines.
Install the diffuser in a central room and let the scent drift through the space. The calming signals may help soften daily interactions, meal times, and shared surfaces. Many multi-cat households report smoother routines and less overt tension when used consistently.
Place the diffuser with 4+ feet of clearance, aim vents upward, and replace the refill every 30 days to maintain continuous support.
FELIWAY is drug-free and non-sedating, designed to be safe for humans and pets when used as directed. The product line is trusted by millions of cat families and backed by 25+ years of veterinary expertise.
Q: How does FELIWAY MultiCat help in a multi-cat home?
A: It uses pheromone-inspired signals to create a calming environment that may reduce signs of tension among resident cats.
Q: How long does one 48ml refill last?
A: One refill provides up to 30 days of continuous diffusion for a diffuser covering up to 700 sq ft.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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