Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items



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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Fi New Series 3+ is designed to keep you connected with your dog during every adventure. This next-generation GPS collar delivers 2x improved accuracy to show your dog’s real-time location nationwide, with no range limits when you use the Fi app. It’s built for everyday life, from city strolls to weekend getaways, helping you understand where your dog goes and when.
In real-world use, you’ll appreciate the reliability when a momentary wander happens. Escape alerts provide near-instant notifications the moment your dog crosses a virtual fence you set in the Fi app, with updates refreshing as your dog roams. The system is designed to keep you in the loop, so you can respond quickly and calmly.
Beyond location, the collar offers AI-powered health and behavior monitoring that captures activity, rest, barking, licking, scratching, eating, and drinking. The Fi app compiles patterns over time, giving you a clear view of daily habits and routines without making assumptions about your dog’s wellbeing. Treat the insights as helpful clues to guide daily care and discussions with your vet.
Apple Watch compatibility adds convenience: view live location and activity right from your wrist, plus Lost Mode is accessible on the watch. The built-in AI Companion can answer questions about behavior or care tips from your smartphone, turning everyday reminders for vet visits or vaccines into a smoother routine.
Smart vet records help you stay organized: vet receipts, vaccine history, insurance papers, training certificates, and other important documents can be stored in the Fi app for quick access and reference. Everything stays in one place, ready when you need it.
Durable design meets daily life with waterproof construction and a bright LED for visibility. The Gray, X-Large option is tailored for larger dogs, while providing a comfortable fit for long walks, playtime, and quiet evenings at home.
Note: The Fi Series 3+ aims to provide actionable information to help you stay connected with your dog. Benefits described here are possibilities based on the features provided, not guaranteed outcomes.
Q: What does the 6-month membership include?
A: Real-time GPS tracking, AI-driven insights, and app features to organize records.
Q: Is this compatible with Apple Watch, iPhone, and Android?
A: Yes—view live location and activity across devices via the Fi app.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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