Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items


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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet Fi Series 3+, the next generation of smart dog tracking. This collar blends accurate GPS tracking with practical wellness data and a streamlined app experience. The package includes a 12-month membership, giving you access to core features right away so you can stay connected to your dog, whether at home, on the move, or exploring a new neighborhood.
Fi 3+ offers 2x improved GPS performance compared to earlier models, helping you pinpoint your dog's location in real time across the nation. With no range limits, you can monitor your dog as they roam in parks, trails, or urban areas, all through the Fi app.
The collar collects signals such as activity, rest, barking, licking, scratching, eating, and drinking. The Fi app compiles these indicators into an accessible overview, helping you notice patterns and stay informed about your dog's day-to-day behavior.
Set gentle virtual fences via the Fi app. If your dog crosses a boundary, you receive instant notifications and ongoing updates as they roam, helping you react promptly and keep them safe.
View live location and activity on Apple Watch or your smartphone. The built-in AI Companion offers tips and reminders for care tasks, vet visits, and vaccines, delivered through the Fi app when you need them most.
Smart Vet Records keep receipts, insurance, vaccines, and training documents in one place. This makes it easier to share information with a vet or trainer during visits or planning.
With the 12-month membership included, you gain immediate access to these capabilities without additional setup fees for the first year, giving you time to evaluate how Fi fits your routine and your dog's lifestyle.
Q: What does the included 12-month membership cover?
A: The 12-month membership includes GPS tracking, activity and behavior data, escape alerts, and full Fi app features for the first year.
Q: Is the Fi Series 3+ compatible with Apple Watch?
A: Yes. You can view live location and activity on Apple Watch and manage alerts via the Fi app.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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