Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items


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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed to accompany your adventures with your dog, the Fi Series 3+ merges reliable location tracking, safety alerts, and wellness insights into a single, comfortable collar. With noticeably improved GPS performance, you’ll receive real‑time location updates across the country in the Fi app, so you can stay connected no matter where your dog explores.
Whether your dog enjoys urban strolls or off‑leash hills, you can observe where they go and how they move throughout the day. The system is built to deliver timely information that helps you respond with confidence, without overpromising outcomes. This is a practical tool for everyday use that respects your pace and routines.
What you get with Fi Series 3+ includes a 6‑month membership and a streamlined app experience for managing vet records, vaccine reminders, and important documents in one place. This setup aims to be easy to use and flexible to your life, offering a practical tool to support you as a dog owner.
Note: results can vary by dog and environment. This information is meant to help you stay informed and prepared, not to guarantee specific outcomes.
Q: What is included with the Fi New Series 3+ Smart Dog Tracker Collar?
A: The package includes the collar, GPS tracking, a companion app, a 6-month membership, and access to health and behavior insights.
Q: How does Apple Watch integration work with Fi Series 3+?
A: You can view live location and activity from your Apple Watch and receive Fi app updates on the go.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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