Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items


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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Fi New Series 3+ collar provides powerful GPS tracking with nationwide coverage and no practical range limits. With 2x improved location accuracy, you can view your dog’s position in real time through the Fi app, whether you’re at home, at work, or on a stroll. The collar is designed for daily life—ready for rain, mud, and outdoor adventures, with a bright LED beacon to aid visibility in low light.
Set virtual fences in the Fi app and receive instant notifications the moment your dog exits a designated zone. Real-time updates keep you connected as your dog roams, helping you respond quickly and confidently.
The AI-powered health and behavior tracking detects activity, rest, barking, licking, scratching, eating, and drinking—giving you a comprehensive view of daily patterns. All data is accessible in the Fi app, letting you review trends over time.
View live location and activity from your Apple Watch, and use the built-in AI Companion for quick tips and care reminders on your phone. The tracker works seamlessly with iPhone and Android devices alike.
Store vet receipts, vaccines, insurance, training certificates, and other health documents—so you have everything you need in one secure, easy-to-access app.
Includes a 6-month Fi membership to unlock full app features and insights. The Fi collar is built for everyday life with waterproof construction and visible LED indicators to help locate your dog in low light. This description focuses on features and potential benefits to help you decide what may fit your routine.
Q: What tracking features does the Fi New Series 3+ offer?
A: Real-time nationwide GPS, escape alerts, and AI-powered health and behavior insights in the Fi app.
Q: Does it integrate with Apple Watch and how are vet records managed?
A: Yes, view live location on Apple Watch; store vet receipts, vaccines, and other health documents in the Fi app.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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