Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items



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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Fi Series 3+ collar is designed to blend precision with everyday practicality. It delivers 2x improved GPS performance over earlier Fi devices, helping you track your dog’s real-time location nationwide with no range limits when you’re using the Fi app. This level of accuracy can give you greater peace of mind during daily walks, weekend adventures, and quick errands around town, especially when you’re managing a curious or energetic pup.
Escape alerts are built to keep you in the loop. Custom virtual fences let you define safe zones, and you’ll receive real-time notifications as your dog moves beyond those boundaries. Frequent updates can help you react quickly if your dog roams into an unfamiliar area, without feeling overwhelmed by information overload.
AI-powered monitoring tracks a range of activities—movement, rest, barking, licking, scratching, eating, and drinking—creating a cohesive view of your dog’s daily patterns. Access these insights in the Fi app to spot interesting trends, compare days, and get a clearer sense of your dog’s overall routine. This isn’t medical advice; it’s data you can use to understand your dog’s day-to-day life and respond with informed care as needed.
Apple Watch compatibility means you can view live location and activity from your wrist, making it easier to stay connected during walks or outdoor adventures. The built-in AI Companion can answer behavior questions or share care tips from your smartphone, including reminders for vet visits and vaccines via the Fi app. This creates a streamlined, often helpful routine without promising certainties about outcomes.
Smart Vet Records help you organize important health documents in one place. Store vet receipts, vaccine histories, insurance info, and training certificates within the app so you can access them quickly when you need them—at home or on the go.
The Series 3+ collar is designed for daily wear, with waterproof construction and an LED for visibility in low light conditions. With a 6-month membership included, you can explore the full feature set and understand how the data and alerts align with your dog’s lifestyle—without extra upfront costs. The combination of precise location, real-time updates, health and behavior insights, and convenient app features creates a compelling toolkit for pet owners who want to stay engaged and prepared.
Q: What does the 6-month membership include?
A: Six months of GPS service, health and behavior insights, and cloud storage for records.
Q: Is the tracker compatible with Apple Watch?
A: Yes. You can view live location and activity from Apple Watch, plus in-app reminders.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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