Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items



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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for adventurous dogs, the Fi Series 3+ combines precise real-time location with thoughtful safety features. This bold yellow collar in Large size pairs with the Fi app to provide nationwide tracking without range limits, helping you stay connected with your canine companion wherever you go.
Beyond location, this tracker offers AI powered insights into daily activity, rest, and a range of behaviors. You can review the data in the Fi app to better understand your dog’s day by day habits, rhythms, and comfort cues. While not a medical device, the insights can support informed care decisions and routine planning.
With the Fi New Series 3+ you’re choosing a modern tool built to support everyday safety, clarity, and routine. It’s designed to feel reliable in your routine—helping you stay informed, prepared, and connected to your dog's world.
Q: Does the Fi New Series 3+ require a phone to track my dog?
A: Yes. The Fi app on iOS or Android handles setup, live location, alerts, and data insights.
Q: What does the 6-month membership include?
A: Includes access to GPS tracking, escape alerts, and health/behavior insights within the Fi app.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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