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30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Speak Up Get Started Kit helps dogs and cats express needs through a simple hands on system. This starter set includes 6 premium recordable buttons, 3 grey HexTile mats, 35 customizable stickers, and pre installed batteries so you can begin right away. The design emphasizes upward-facing sound to deliver clear feedback as your pet taps a button.
What matters in daily life is built into the kit: six buttons sized for small paws and light pressure, with HexTiles that organize the layout for everyday routines.
For quick start, a step-by-step video and helpful guides walk you through setting up categories, recording phrases, and reinforcing routines. The batteries are pre-installed, so you can begin training without extra prep.
Record the exact words you want your pet to use, from practical essentials like water or walk to playful options like treat time. Arrange buttons by category on the HexTiles to support faster word association and clearer responses.
Reality check: training depends on consistency and patience, and FluentPet provides resources and a community of fellow learners to consult along the way.
Buttons require about 0.5 pounds of pressure, making them accessible for pets of various ages and sizes. The kit is compact with about 1.9 inches in diameter and 1.1 inches tall, fitting small paws and tight spaces.
As your pet learns, the HexTiles can be expanded to welcome new words, turning a growing vocabulary into richer daily interactions.
FluentPet offers step-by-step education, expert tips, and a global network of trainers and owners sharing real life successes. The new year can be a good moment to start a consistent routine that fosters mental stimulation and daily bonding.
Q: What's included in the FluentPet Speak Up! Get Started Kit?
A: Includes 6 recordable buttons, 3 grey HexTiles, 35 stickers, pre-installed batteries, and a quick-start guide.
Q: How does the HexTiles system support learning?
A: HexTiles hold up to six buttons and can be arranged by category, expanding vocabulary over time.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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