Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items

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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Nelly stands about 13 inches tall, offering a friendly presence that fits well in playful moments and cuddly downtime alike. Her long neck and soft, patterned plush add a touch of whimsy to daily play, making her a go-to companion for dogs who enjoy shaking, tossing, or snuggling with a familiar friend.
Important note: Nelly is a plush toy designed for interactive play, not a chew toy. Supervise your dog during sessions to ensure a positive experience and to monitor wear over time.
For dogs who like to shake, toss, or nudge toys, Nelly offers a satisfying heft and a soft texture that invites gentle tug and chase. Try a light game of fetch across the living room, a couch-to-floor toss, or a simple hide-and-seek game that engages curiosity and scenting skills. Nelly also doubles as a comforting companion after active play, helping to ease the transition to quiet time.
Fluff & Tuff blends plush comfort with practical design. Nelly emphasizes a soft, inviting feel while prioritizing sturdy construction to support lively play. Use Nelly as part of a balanced routine that blends interaction, rest, and enrichment. Always supervise play and choose appropriate activities for your dog’s size and temperament.
Q: Is Nelly suitable for all dog sizes?
A: Nelly’s 13-inch size works well for many dogs, supporting interactive play and gentle tossing.
Q: What safety features does Nelly have?
A: Embroidered eyes, non-toxic fill, and reinforced seams promote safe, durable play; supervision is advised.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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