Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Gapzer Soft-Sided Carrier in navy blends durable materials with thoughtful design to make pet travel calmer and simpler. Designed for pets up to 20 pounds, this carrier is ideal for a medium-to-large cat, a small dog, or a puppy, and can comfortably accommodate two cats in a single trip. A sturdy interior steel frame works with high-quality 600D Oxford fabric to provide a reliable, lightweight carrier you can rely on for car rides, vet visits, and weekend getaways.
The removable, machine-washable cover makes upkeep a breeze. One side offers a cozy fleece surface for warmth and comfort, while the opposite side provides a cooling touch to help your pet feel at ease on warmer days. This combination helps create a welcoming environment during travel, reducing stress for both pet and owner.
Five-sided mesh panels promote airflow and lets you check on your pet without opening the carrier. The base is reinforced to prevent sagging, and a roll-up top entrance with Velcro lets you quickly access your pet. A side zipper adds loading ease, making it a practical option for shy or excited pets alike.
Auto-locking zippers help prevent accidental openings from the inside, while an interior tether adds extra containment. A reflective stripe along the side increases visibility during evening walks, helping you feel more at ease when light fades.
Choose the most comfortable carrying method: by hand with the padded top handle, or over the shoulder with the adjustable, non-slip strap. For car trips, you can secure the carrier to a seat using the shoulder strap, keeping your pet safely in place while you drive. The dual-use side panel can be zipped closed to form a large pocket or opened to attach to a luggage handle for easy transport through airports or hotels.
A dedicated storage compartment keeps medicines, toys, and treats within reach. The carrier is collapsible for compact storage when not in use, helping you maximize space at home or in the trunk of your car. When shopping for the right fit, consider not only weight but also your pet’s length and height to ensure space to turn around and settle in for the journey.
Q: What size pets can fit in the GAPZER Soft-Sided Carrier?
A: Designed for pets up to 20 lb, with space to move and relax during journeys.
Q: What safety features does this carrier include?
A: Auto-locking zippers, an interior tether, and a reflective stripe enhance security and visibility.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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