Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet a thoughtfully designed drinking solution built for homes with one or more curious pets. The HAPUP Cat Water Fountain combines practical form with versatile features to provide a steady flow of fresh water that can adapt to your cat’s drinking preferences without being disruptive to daily life.
The fountain offers two distinct flow experiences: an arc-shaped faucet and an inclined water-flow design. The fountain surge mode delivers a gentle water movement that can attract pets, while the faucet mode presents a smooth arc that encourages a calm sip. These options aim to invite hydration in a natural, low-pressure way and reduce the temptation to drink from tap water.
The reservoir holds 1.8 L (61 oz), reducing the need for frequent refills and making it suitable for multi-pet households. An additional 120 ml / 4 oz storage buffer helps in brief power outage scenarios. The kit includes a cleaning brush, a silicone food mat, and a power adapter for simple setup and ongoing use.
The system guides water through a hollow upper-bowl design and a five-layer filtration path. The blue pre-filter sponge catches larger impurities, the white PP cotton traps hair and debris, the ion-exchange resin softens minerals, and the activated carbon helps reduce odors and tastes. Together they help maintain water quality between changes.
The pump features three-flow options and three silicone suction cups to keep the unit steady. Powered by a DC5V USB connection, it runs with low noise and energy efficiency. A quick-release design makes it straightforward to remove, clean, or replace parts as needed.
Along with the fountain, the package includes three blue replacement filters, one pump, a cleaning brush kit, a silicone food mat, and an adapter for simple setup and ongoing use. If you need extra parts, compatible filters and pumps are available in the store.
HAPUP offers a 12-month maintenance service. If the pump stops during the period, contact customer support for guidance or a replacement. Replacement parts are available to help you keep the fountain running smoothly.
Q: What’s included in the HAPUP Cat Water Fountain package?
A: 1.8L fountain, 3 replacement filters, 1 pump, cleaning brush, silicone mat, and an adapter.
Q: Is the pump quiet and easy to clean?
A: Yes. It features low-noise operation and a quick-release design for easy cleaning and maintenance.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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