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30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Heaflex Dog Shock Collar with Remote Control is a versatile training companion designed to support calm, controlled responses during everyday life with dogs. It fits necks from 6 to 27 inches and suits dogs weighing 10 to 120 pounds, making it suitable for many breeds. The kit includes two silicone protective covers, including a longer variant for thick coats, to minimize skin rubbing or discomfort during training. The lightweight receiver stays comfortably positioned, helping your dog stay focused during sessions in parks, yards, or home environments. A stylish purple finish adds a touch of personality to training time.
Each mode offers adjustable intensity so you can tailor feedback to your dog's temperament and learning pace. The system includes a memory function to save your preferred channel and intensity, so you can resume training without re-pairing. A safety lock helps prevent accidental changes during playtime, giving you peace of mind when the dog is active or curious about surroundings.
With a maximum control range of 2600 feet, you can train across backyards, parks, or beaches while maintaining clear communication with your dog. The IP68 waterproof rating means the collar resists moisture, splashes, and rain, supporting training in diverse weather. Note that the remote control is not waterproof, so keep it protected in wet conditions.
The system uses 2-in-1 charging to power both the remote and the receiver in about 2.5 hours. Once charged, the remote can stay ready for up to 45 days on standby, while the receiver lasts about 35 days between charges. The purple finish adds personality, and a handy lanyard helps keep the remote within reach during outings, training sessions, or travel with your dog.
Q: What size dogs is the Heaflex collar suitable for?
A: Suitable for dogs 10-120 lbs with necks 6-27 inches; includes silicone covers.
Q: What training modes does it offer and how do you switch channels?
A: Beep, vibration (levels 1-16), and safe shock (levels 1-16); remote supports 3 channels with memory.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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