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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Herm Sprenger Chrome Plated Prong Collar with Quick Release is designed for reliable signaling during walks and obedience practice. Built for small dogs with neck measurements up to 12–13 inches, it features a 16-inch overall length and a 2.25 mm prong width. The chrome-plated steel body offers durability with a balanced weight that communicates clearly while remaining comfortable in daily use. The prongs are smooth and rounded to minimize irritation, and the center plate construction plus symmetrical prong placement aims to deliver natural contact that aligns with your dog’s movements. A one-handed quick-release snap lets you fasten or remove the collar quickly, which can be handy in crowded spaces or transitions between activities. German engineering behind Herm Sprenger emphasizes precision, consistency, and lasting performance.
To determine the right size, measure your dog’s neck circumference, then add 4 inches. The collar length is 16 inches, and you can fine-tune fit by adding or removing individual links. Position the collar high on the neck, behind the ears, for best results.
Wipe after use and inspect the quick-release mechanism regularly to ensure smooth, secure operation. Store in a dry place to prevent corrosion and keep the chrome finish looking like new for ongoing durability.
Q: What neck size does this collar fit?
A: This collar is designed for necks up to about 12–13 inches for the small size; measure and add 4 inches, then adjust with links.
Q: How does the quick-release snap work?
A: The snap operates with one hand, allowing quick fastening or removal while you control your dog on walks.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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