Description
xMeet the Hero Universal Microchip Scanner by Microchip ID For the Animal World — a versatile handheld tool designed for multi-species care environments. It reads a broad range of chip formats, including 9, 10, and 15-digit ISO and non-ISO microchips, spanning FDX-A and FDX-B family chips. This broad compatibility supports clinics, shelters, rescues, breeders, and animal control teams as they manage dogs, cats, and other small companions.
Fast, wireless data transfer
Bluetooth connectivity lets you send scan numbers to Bluetooth-enabled devices within a 25-foot range, enabling quick syncing to shelter management software or computers. This capability can reduce manual data entry and speed up intake or check-in workflows, especially in busy environments.
- Eliminate transcription errors by streaming data directly to your device
- Streamlined check-in for multi-pet facilities and field operations
Readability in any setting
The device features a bright blue backlit LCD screen that displays the full chip number on a single line for easy reading, while the 15-minute display hold gives staff time to document scans without rushing.
- Readable numbers in dim rooms or on the go
- 15-minute hold supports thorough note-taking during high-volume sessions
Durable, field-ready design
A rechargeable 9-volt battery powers the scanner with an auto power-save mode, preserving charge between uses. The compact 7-inch form and rugged protective case make it suitable for clinics, shelters, and on-site responses.
- Long battery life for mobile teams
- Rugged case guards against impact and debris
What’s included and standards
Each kit includes the handheld scanner, charging unit, and protective case, with FCC certification for professional use.
FAQ
Q: What microchips can the Hero Universal Microchip Scanner read?
A: It reads 9, 10, and 15-digit ISO and non-ISO microchips, including FDX-A and FDX-B formats.
Q: Does it connect via Bluetooth and what is the range?
A: Yes, Bluetooth-enabled with up to 25 feet range for quick data transfer to compatible devices.
Shipping & Return
xShipping Policy
Order Processing Time
At Petlywox, we work to process every pet supply order as quickly and carefully as possible. All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
If there is a delay in fulfilling your order, Petlywox will notify you promptly by email.
Shipping Time
We ship pet products, pet supplies, dog products, cat products, pet accessories, grooming supplies, feeding essentials, toys, beds, collars, leashes, and everyday pet care items across the United States.
- Standard delivery: estimated 3–5 business days after dispatch in most U.S. locations.
- Remote or limited-service areas: delivery may take longer due to distance, carrier routes, weather conditions, or local delivery limitations.
While we always strive for fast and reliable delivery, once a package has been handed over to the carrier, Petlywox is not responsible for carrier delays, weather-related disruptions, incorrect addresses, or delivery issues outside our control.
Shipping Confirmation and Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number and tracking link. Tracking details typically become active within 24–48 hours after shipment.
If your tracking link does not update immediately, please allow some time for the carrier system to refresh. Your package may already be moving even if the tracking page has not yet been updated.
Shipping Rates
Shipping within the United States is free on eligible orders. Petlywox is committed to offering convenient online shopping for pet owners with reliable delivery and affordable pet care essentials.
Expedited or express delivery options may be available at checkout for an additional fee depending on your location, product availability, and carrier service options.
Address Accuracy
Please ensure your shipping address is complete and accurate before placing your order. Petlywox is not responsible for delays, lost shipments, failed delivery attempts, or delivery issues caused by incorrect, incomplete, or inaccessible addresses.
If you notice an address mistake after placing your order, please contact us as soon as possible at petlywox@gmail.com. We will do our best to help, but address changes cannot be guaranteed once the order has been processed or shipped.
Damaged or Lost Packages
If your order arrives damaged, please contact us immediately at petlywox@gmail.com with photos of the package, shipping label, and its contents. We will review the issue and assist you as quickly as possible.
If your package is marked as “delivered” but you have not received it, please check around your property, mailbox, front desk, parcel locker, neighbours, or your local delivery office. If the issue continues, email us and we will help you review the delivery status with the carrier.
International Shipping
At this time, Petlywox primarily ships within the United States. We may expand our shipping coverage to additional destinations in the future.
Pet Product Shipping Notice
Some pet products, pet accessories, grooming items, feeding supplies, or large pet essentials may ship separately depending on product availability, warehouse location, carrier restrictions, or package size. If your order includes multiple items, they may arrive in separate packages.
Delivery time for oversized pet products such as crates, beds, gates, carriers, or large pet accessories may vary depending on carrier handling and local delivery conditions.
Contact
If you have any questions about shipping, tracking, delivery times, pet supply orders, or damaged packages, please contact us at:
Email: petlywox@gmail.com
Website: petlywox.com
United States Contact / Return Address:
Petlywox
1970 Old Cuthbert Rd 250/B
Cherry Hill, New Jersey 08034
United States
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