Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the Hero Universal Microchip Scanner by Microchip ID For the Animal World — a versatile handheld tool designed for multi-species care environments. It reads a broad range of chip formats, including 9, 10, and 15-digit ISO and non-ISO microchips, spanning FDX-A and FDX-B family chips. This broad compatibility supports clinics, shelters, rescues, breeders, and animal control teams as they manage dogs, cats, and other small companions.
Bluetooth connectivity lets you send scan numbers to Bluetooth-enabled devices within a 25-foot range, enabling quick syncing to shelter management software or computers. This capability can reduce manual data entry and speed up intake or check-in workflows, especially in busy environments.
The device features a bright blue backlit LCD screen that displays the full chip number on a single line for easy reading, while the 15-minute display hold gives staff time to document scans without rushing.
A rechargeable 9-volt battery powers the scanner with an auto power-save mode, preserving charge between uses. The compact 7-inch form and rugged protective case make it suitable for clinics, shelters, and on-site responses.
Each kit includes the handheld scanner, charging unit, and protective case, with FCC certification for professional use.
Q: What microchips can the Hero Universal Microchip Scanner read?
A: It reads 9, 10, and 15-digit ISO and non-ISO microchips, including FDX-A and FDX-B formats.
Q: Does it connect via Bluetooth and what is the range?
A: Yes, Bluetooth-enabled with up to 25 feet range for quick data transfer to compatible devices.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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