Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Designed for big cats and multi-cat homes, the Heybly Cat Tree rises to 76 inches, giving an expansive perch with a spacious top platform that invites lounging and room surveillance. The top perch is detachable for easier cleaning and maintenance, helping keep plush surfaces fresh for longer.
With a wide 27.6 by 15.7 inch base and five sturdy posts, this tower stays steady during lively play. An integrated anti-tip strap adds extra security, so bold leaps feel controlled on various floor types.
Two condos, a cozy basket, a hammock, and dangling pom-poms create varied hideaways and lounging options. The playful elements invite gentle interaction, while high perches provide private retreat spaces for downtime or sunlit naps.
The multi-level structure mirrors natural cat movements—climbing, exploring, and perching—supporting gentle exercise and mental engagement in indoor living spaces.
Everything you need is included. The kit arrives with all platforms, scratching posts, connectors, and a clear setup guide. A dedicated Heybly support team is ready to assist for a smooth assembly experience.
Key features at a glance:
Ideal use scenarios:
Q: Is the Heybly Cat Tree suitable for large cats?
A: Yes, it features a wide base and five posts to stay stable during climbing and lounging.
Q: Does it come with tools and is assembly easy?
A: The package includes all platforms, posts, tools, and a clear guide, plus Heybly support.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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