Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The Heybly Heavy Duty Cat Tree HCT026MU is a robust indoor playground designed for large adult cats. Built with a thick, extra-stable base and a tall, multi-level layout, it invites climbing, scratching, lounging, and playful exploration—without compromising space or safety in your home.
The oversized base measures 27.6" x 15.7" to distribute weight evenly and help prevent tipping during energetic jumps. The top perch, at 15.7" x 15.7", offers a commanding view or a cozy spot for quiet observation, with removable pads for easy cleaning to maintain a fresh resting environment.
The four-level design mirrors natural climbing behavior, creating distinct zones for jumping, resting, and exploring. Cats can move freely between levels, enjoying both exercise and satisfying perches without crowding each other.
Position the cat tree in a living area near a window or activity zone to maximize engagement. Regular light cleaning preserves the softness of the plush textiles, and detachable components make quick refreshes simple between uses. The design encourages natural play behaviors while offering secluded spots for naps, which many cats appreciate during busy days.
Q: Is the Heybly Heavy Duty Cat Tree suitable for large adult cats?
A: Yes. The oversized base and four-level design provide stable support under typical use.
Q: How long does assembly take and what’s included?
A: Includes illustrated instructions and a toolkit; most users set up in about 30 minutes.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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