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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The HQ4US 4LEGS Dog Grass Pad with Tray offers a practical indoor potty solution that blends form and function for daily use. The medium size measures 31x21 inches, making it a versatile choice for many breeds. Its stable surface pairs with a discreet tray beneath, creating a tidy, ready-to-use setup that fits well in apartments, balconies, or quiet corners of the home.
Designed with real-life routines in mind, this system supports dogs when outdoor trips aren’t convenient, while maintaining a comfortable spot that dogs can learn to use. Think of it as a flexible tool for everyday life, not a guaranteed outcome.
The system features ultra-absorbent artificial grass and a sturdy plastic tray. A knitted and melted bottom layer helps urine flow into the tray, which can help keep surface odors under control and simplify cleaning between uses.
Ideal for days when outdoor access is limited due to weather, health, or safety concerns, this potty tray supports indoor training and helps create a dedicated space for dogs of various ages. It also proves useful in balcony setups or multi-dog homes where a quick, contained option can save time and effort.
For dogs new to the pad, a mild scent or light drizzle on the surface can help attract attention and encourage exploration. The combination of a realistic grass surface and a contained tray offers a practical routine without pressure, making everyday life a bit easier for busy households.
The design emphasizes easy care. The pads are designed to withstand regular washing, while the tray and grate are built for daily use. A quick rinse and air dry keep the setup fresh between cycles.
Q: What sizes are available for the HQ4US 4LEGS Dog Grass Pad with Tray?
A: Four sizes are offered: S, M, L, XL; the M size (31x21 in) fits dogs up to about 26 inches long.
Q: How do I clean and maintain the grass pad system?
A: Pads are washable and the tray is easy to clean; the grate keeps turf above urine for quick maintenance.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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