Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items

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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Refresh your Ideal Pet door with a clear vinyl replacement flap designed for medium doors. The transparent material maintains visibility for you and your pet while blending with most door styles. This replacement is suited for plastic doors in the Original and Designer Series, as well as aluminum frame doors, offering a practical refresh without changing the look of your space.
Install is intended to be a straightforward DIY task. Begin by removing the old flap, align the new flap with the door frame, and secure it using the included screws. After installation, check the seal and test the flap’s motion to ensure smooth operation.
Choosing a genuine replacement helps preserve the door’s fit and function. The clear vinyl offers unobstructed views of your pet as they approach, while the mid-size 7x11-1/4 inch flap is tailored for Ideal Pet medium doors. Compatible with both plastic Original and Designer Series doors and aluminum frame doors, this replacement can help maintain consistent performance across door types.
Q: What door types does this flap fit?
A: Fits Ideal Pet plastic doors (Original and Designer Series) and aluminum frame doors, with a 7x11-1/4 inch flap.
Q: What is included and is installation straightforward?
A: Includes replacement flap, bottom bar, and screws; designed for quick, straightforward installation.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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