Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Meet the INSPECTOR TAIL Self-Cooling Mat for dogs and cats—a thoughtfully designed resting surface that feels naturally cooler as your pet settles in. It works without ice, water, or electricity, relying on heat transfer and airflow to create a soothing spot you may notice your pet choosing after play, on hot days, or during quiet downtime. Built for indoor or outdoor use, this mat blends comfort with practicality, so your pet can relax wherever you both go.
Size M: 27.55" x 22.04" (70 x 56 cm); Size L: 39.37" x 27.16" (100 x 69 cm); Size XL: 47.24" x 31.49" (120 x 80 cm); Size XXL: 39" x 59" (99 x 150 cm).
While the cooling effect is described as a transfer-based comfort, individual results may vary. The mat is designed to provide a cool resting surface without requiring electricity, water, or freezing, offering a practical option for pets who appreciate a calmer, cooler spot to relax.
Q: What is the Self Cooling Mat made of and how does it work?
A: It uses three layers—the ice-silk top, cotton core, and breathable mesh bottom—that transfer heat away from your pet without freezing, water, or electricity.
Q: Is the mat suitable for both dogs and cats?
A: Yes, it’s designed for both dogs and cats, with four sizes to match different body shapes and resting spots.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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