Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
Instinct FreshDried Meals deliver a raw-inspired, shelf-stable option that emphasizes real ingredients and gentle processing. Unlike traditional kibble, these meals are never cooked and are gently freeze-dried to preserve natural flavor and nutritional integrity. The result is a complete and balanced choice that fits a modern, on-the-go lifestyle for you and your dog.
With Instinct, you get a convenient, grain-free option that aligns with a grain-free lifestyle for dogs and a sourcing approach that emphasizes safety, quality, and minimal processing. While outcomes vary by dog, many owners appreciate the combination of real meat, minimal processing, and a ready-to-serve format that still feels like a natural, whole-food diet.
Q: What makes Instinct FreshDried Meals different from traditional kibble?
A: They offer 3x more real meat and nutrient-rich organs, are raw in concept, never cooked, and are shelf-stable.
Q: Is this product grain-free and suitable for dogs with grain sensitivities?
A: Yes, it is grain-free and free from corn, wheat, soy, and legumes, with no artificial colors or preservatives.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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