Free shipping on all U.S. orders · Delivery details at checkout
30-day free returns · Full refund on unused items




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We proudly offer free shipping on all orders across the United States. Every item in our store is delivered with no additional shipping cost.
When you place an order, estimated delivery times are provided based on product availability and your location. Shipping details will be shown at checkout so you know exactly when to expect your pet essentials.
Please note that delivery times may vary depending on your region and carrier availability. While all orders ship free, we work with trusted logistics partners to ensure reliable and timely delivery for pet owners across the U.S.
30-day free returns. Return unused items in their original condition and packaging within 30 days of delivery for a full refund.
Return shipping is free. Email petlywox@gmail.com with your order number and we send you a prepaid return label. Damaged, defective or incorrect items are also returned free of charge.
Once your return is received and inspected, your refund is issued to the original payment method within 10 business days. Opened consumables, used grooming or hygiene items, custom products, sale items and gift cards are not returnable unless they arrived damaged, defective or incorrect. See our Refund Policy.
Please note that deliveries to certain remote or outlying areas may experience slight delays during busy periods or due to weather conditions. These delays are temporary and may vary depending on the location and carrier operations. We appreciate your understanding and patience.
The JLDUQKUM Wooden Cat Tree is a tall indoor playground designed for medium to large cats and multi-cat homes. Standing 49.6 inches tall, it provides elevated perches, cozy rests, and engaging features without overwhelming your living space.
Crafted from pure rubber wood, this cat tree uses 3-inch thick sisal posts and a handwoven rattan nest. Natural sisal fibers invite scratching where it matters most, helping protect furniture while giving cats a satisfying outlet. A heavy 0.62-inch base anchors the unit, boosting stability during playful bursts.
The six-tier layout includes two oversized beds, multi-level climbing platforms, a cat post scratcher/ropes, and a 360-degree spinning disc for interactive play.
Set up requires no special tools. Follow the simple steps in the included instructions. Protective gloves are included to prevent scratches during installation, making the process smoother for first-time assembly.
JLDUQKUM backs this solid-wood cat tree with dependable support. If you have questions or concerns, genuine care and quick responses are available to help you get the most from your purchase.
Q: What is the height and weight capacity of the JLDUQKUM Wooden Cat Tree?
A: The cat tree stands 49.6 inches tall with a 10 lb per-cat capacity, suitable for medium to large cats in multi-cat homes.
Q: Is assembly tool-free and what should I expect in the package?
A: Yes, it assembles without special tools. The package includes step-by-step instructions and protective gloves to prevent scratches during setup.
Full details: Shipping Policy · Refund Policy. Questions? Email petlywox@gmail.com.
Check the exact measurements and package contents before ordering. Read U.S. delivery details and return conditions. For a product question, email petlywox@gmail.com.
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